Privacy Notice
This privacy notice for Keen Ledgrove (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Reach us at [email protected].
Overview
We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you don't agree with this notice, please don't use our Services.
Data we gather
We may collect technical data such as IP address, device and browser type, pages viewed, timestamps, and crash logs, plus information you submit such as your name, email, and phone when you ask to be connected to a third-party platform. Some technical data may not identify you.
You are not required to provide information, but without it we may not be able to deliver certain features. The Website is not aimed at children under 18; if we learn we've collected a child's information, we'll delete it promptly where required.
Purposes and lawful grounds
We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Common purpose | Common lawful basis | |
| 1 | Pass your details on to a third-party platform you want us to reach out to | Consent / steps before a contract at your request |
| 2 | Support, security, fraud prevention, analytics, and running the business | Legitimate interests and/or a legal duty |
Disclosure and overseas transfers
We may share data with service providers under confidentiality obligations; with third-party platforms when you ask for an introduction; with professional advisers; with authorities if the law requires it; and with a successor in a merger or asset sale. Data may be processed outside your country; where required, we use suitable safeguards such as standard contractual clauses or other mechanisms recognised by applicable law.
Cookie Policy
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Use |
| Essential only | Security, session management, and core site functions. |
| Functional / performance | Store preferences and track aggregated usage so we can improve the Website. |
Retention, security, and external websites
We keep information only as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We apply reasonable safeguards, but internet transmission is never completely risk-free. Third-party sites we link to have their own policies.
Your rights and changes
Subject to local law, you may request access, correction, deletion, restriction, portability, or object to certain processing, and withdraw consent where processing is based on consent. We may update this notice by posting a new version on the Website.